Contact Us
Reach the 1hourwithdrawal-nz.com team: email, contact form, FAQ and live chat. We answer corrections and enquiries within 24 to 72 business hours.
This page lists every way to reach the team behind 1hourwithdrawal-nz.com. We handle questions about our casino tests and payout timings, corrections to outdated figures, privacy requests and commercial proposals.
Available support channels
- Email: [email protected] is our main channel. We reply to most messages within 24 to 72 business hours, in English.
- FAQ block: the Frequently Asked Questions section on our homepage answers the most common queries about payout speeds, KYC verification, fees and payment methods, so check it before writing, your answer may already be there.
Contact form
You can also send your enquiry directly through the form below. Fields marked with * are required, and the reply will arrive at the email address you provide.
Our address
Office: PwC Tower, Commercial Bay, 15 Customs Street West, Level 22, Auckland CBD, Auckland 1010, New Zealand. In-person visits by prior appointment only, arranged by email.
Response times
Enquiries are handled in the order they arrive, and most receive a reply within 24 to 72 business hours. Over weekends and New Zealand public holidays the waiting time can be slightly longer.
What you can write to us about
Content corrections: if you spot an outdated payout time, fee, limit or bonus figure, tell us the exact page and the source of the correction, and we will re-test and update it.
Privacy: requests under the Privacy Act 2020 are handled through the same email or the form, with “Privacy request” in the subject line.
Partnerships: operators, payment providers and media outlets can send proposals with a short description of the project. Please note that a commercial partnership never affects a casino’s position in our ranking.
What we cannot help with
1hourwithdrawal-nz.com is a review platform, not a gambling operator. We cannot access casino accounts, release withdrawals, restore logins or resolve bonus disputes. Those issues must go to the customer support of the casino where you play, and if support fails, to that casino’s licensing regulator.
